Dedicated to Customer Service

At TrueSentry, Inc., support isn't just about solving problems. It's about helping our clients take full advantage of their technology investment.

We believe that support means more than just offering access to our year-round, 24x7 customer support options. Support also means offering you one point of access to reference materials available from www.truesentry.com, as well as training options to help you take full advantage of your software purchase.  We have extensive experience and a proven record in successfully servicing enterprise customers and we understand the needs and the issues that arise in a corporate setting.  We are dedicated to responding quickly and effectively to our customers and to delivering the most exceptional level of service available.  

Software Support
Whether you need to log an issue, get in touch with a TrueSentry, Inc. customer service representative, or download documentation for your TrueSentry, Inc. software, you will find what you are looking for in the details below.

Hours:Monday - Friday, 7 am - 7 pm EST and 24-hour emergency assistance
Phone:Toll Free: 866-597-0733; Direct: 513-362-5304
Email:

Contact Us

U.S. 1 336.397.5399
Toll Free 1 866.811.2321
Europe + 49 (0) 40 45 000 823

Email Us
Our friendly staff is here to help you with any questions.

Customers, for technical assistance, please click here.